Terms of Service

1. Acceptance of Terms

By accessing and using the Launch Home website (launchhomes.com.au) and our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. Launch Home Pty Ltd (ABN 18697611591) ("Launch Home", "we", "us", "our") reserves the right to modify these terms at any time.

2. Description of Services

Launch Home provides a free property guidance service for first home buyers across Australia. Our services include:

• Connecting first home buyers with curated house and land packages from trusted builder partners
• Providing information about government grants and incentives (state-based FHOG, stamp duty concessions, Keystart/HomeStart/MyHome, federal schemes)
• Referring clients to licensed finance brokers and mortgage professionals
• Offering general guidance on the home buying process anywhere in Australia

3. Important Disclaimers

• Not building advice: We connect you with licensed builders but do not provide building advice, warranties, or guarantees on construction. All building contracts are between you and the builder directly.
• Not financial advice: Information we provide about grants, loans, and finance options is general in nature and does not constitute personal financial advice. We strongly recommend you seek independent financial advice from a licensed professional before making any financial decisions.
• Not legal advice: We do not provide legal advice. We recommend you engage a qualified conveyancer or solicitor for all property transactions.
• Grant information: Government grant eligibility criteria, amounts, and conditions may change without notice. We endeavour to keep our information current but cannot guarantee its accuracy at all times. Always verify with the relevant government authority.

4. Eligibility

Our services are available to individuals who are at least 18 years of age and are residents of Australia. By using our services, you represent that you meet these requirements.

5. User Obligations

When using our website and services, you agree to:

• Provide accurate and truthful information in all forms and communications
• Not use our website for any unlawful purpose or in violation of any applicable laws
• Not attempt to interfere with the proper functioning of our website
• Not reproduce, distribute, or create derivative works from our content without written permission
• Not use automated systems (bots, scrapers) to access our website

6. Intellectual Property

All content on the Launch Home website — including text, graphics, logos, images, and software — is the property of Launch Home Pty Ltd or its content providers and is protected by Australian and international copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Third-Party Services

Our website may contain links to third-party websites and services (builders, lenders, government agencies). These links are provided for your convenience only. We do not endorse, guarantee, or assume responsibility for the content, products, or services offered by third parties. Your use of third-party services is at your own risk and subject to their terms and conditions.

8. Limitation of Liability

To the maximum extent permitted by law, Launch Home Pty Ltd, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services. This includes, without limitation, damages for loss of profits, goodwill, data, or other intangible losses. Our total liability for any claim shall not exceed the amount you have paid to us (which, as our service is free to home buyers, is nil).

9. Indemnification

You agree to indemnify and hold harmless Launch Home Pty Ltd, its directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from your use of our website or services, your breach of these terms, or your violation of any law or the rights of any third party.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Australia. You agree to submit to the exclusive jurisdiction of the Australian courts for any dispute arising from or relating to these terms or your use of our services.

11. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including if we believe you have violated these terms. Upon termination, all provisions of these terms that by their nature should survive termination shall survive.

12. Amendments

We may revise these Terms of Service at any time by updating this page. Changes take effect immediately upon posting. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

13. Contact

If you have questions about these Terms of Service, please contact us: